Logging In
First and foremost, a GW Drupal account must be created for you before you can log in. If you need access to more than one site, an account must be created in each one. Any existing Site Administrator within the office that owns the website can create user accounts.
Who Has Access
To log into a GW Drupal website, you must have an active GW NetID as a current faculty, staff or student. Contractors and third party organizations must have an active affiliate GW NetID. Organizational NetIDs are not supported.
Never share your GW NetID login credentials! Sharing your GW NetID credentials provides access to many GW services and is a violation of the Acceptable Use Policy for Computing Systems and Services.
How to Log In
Having an active GW NetID does not automatically constitute backend access to GW Drupal websites. First, a current Site Administrator on the applicable site must create an account for anyone who needs backend access. Once an account has been created, editors and admins can log into that specific GW Drupal website by adding "/user" to the end of the website's address. For example, sitename.gwu.edu/user.
On the login page, enter your GW NetID username in the username field and your GW NetID password in the password field.
Enter your GW NetID username and password into the appropriate fields
Recommended Browsers
GW Drupal works best in the latest versions of Google Chrome and Mozilla Firefox. Internet Explorer is not supported.
CCAS Users
GW Drupal site owners and content managers in the Columbian College of Arts & Sciences (CCAS) must use their CCAS Cloud Account credentials to log into GW Drupal websites.
Enter your CCAS Cloud Account username and password into the appropriate fields
If you do not currently have backend access to a CCAS website, you must first contact the CCAS Office of Technology Services to have a Cloud Account created and/or assigned to the applicable website(s). You must also complete GW Drupal Overview training with Marketing & Creative Services or through the online training module maintained by CCAS' Office of Communications & Marketing.
Access Denied Message
Your login credentials for GW Drupal are your GW NetID username (the portion before @gwu.edu in your email address) and your GW NetID password.
Should you find yourself locked out of your GW Drupal website due to entering incorrect credentials too many times, please note that the lockout period lasts 6 hours. Regretfully, there is no way to bypass or shorten the lockout period.
Password Reset
The password reset links on the login page are nonfunctional. Unfortunately, they are a standard part of the login page that cannot be hidden from the display.
However, we do not advise resetting your GW Drupal username and password to regain access, as this technically means that you are actually resetting your GW NetID username and password. This change will affect all GW services that require GW NetID authentication to log in (i.e. your GW email account, GWeb access, Blackboard, etc...).
Cloudflare access denied error message 1006
In 2018, hosting of the GW Drupal platform was moved to the cloud. This change necessitated an additional layer of security - which went into effect on April 2018 - requiring all GW Drupal users to be on a GW network to access the login page and backend of a GW Drupal website.
- Users on campus should confirm that they are on a GW wired or wireless network before attempting to log into a GW Drupal website.
- Off-campus users will need to first log into the GW VPN before attempting to log into a GW Drupal website.